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last edited on
Sunday, May 23, 2004
Concept Eight:
Our service structure
depends on the integrity and effectiveness of our
communications.
The groups have
joined together to create a service structure which develops,
coordinates, and maintains services on behalf of NA. The
relationship of the groups to our structure is a two-way street
analogous to the sponsor/sponsee relationship in our recovery.
Our sponsors can only be effective in helping us if we honestly
tell them who we are and what our experiences have been.
Similarly, in Public Information work, our services are only as
effective as the communications which support and guide them.
Full, honest reporting to those we serve ensures that the flow
of information will support our continued growth as a
Fellowship, since true group conscience comes best from having
all available information on hand, and then from open-mindedly
listening to it all. Clear, frequent communication helps ensure
that our services will be effective because they will more fully
represent the collective conscience of our groups.
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This concept is directly
important to our service committees as they communicate within
themselves and with each other. Honest, effective, and complete
internal communications paves the way for unity of purpose in
developing, coordinating, and maintaining services on behalf of
NA. A good part of communications involves listening to what
others are saying, and the committee should always operate with
an attitude of respect and attention to all participants.
Clear and effective communication is equally essential within
the committee itself, other parts of the service structure, and
with the public. For example, within the committee, new members
should be guided by those with experience in making reports
which are both inclusive and concise.
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